24/7 Falls Response Service

Rapid Help When Someone Falls at Home

A fall at home can be frightening, particularly for older adults who may be unable to get back onto their feet without assistance. Even when no serious injury has occurred, being left on the floor can be distressing, uncomfortable and worrying for both the individual and their family.

Falls First Response provides a reliable 24-hour falls response service, helping people who have experienced an uninjured fall safely recover in their own home. Our trained responder attends the property to assess the situation and provide safe assistance using specialist lifting equipment.

Professional Assistance After a Fall

Many falls do not require emergency medical treatment, but they can still leave someone unable to stand up safely on their own.

Our falls response service is designed to provide fast and professional support in these situations. When we are called, our responder will attend the property and carry out a brief wellbeing assessment before assisting the individual safely from the floor.

If at any point there are signs of injury or medical concerns, emergency services will be contacted immediately to ensure the person receives the appropriate care.

Our goal is to provide calm, safe and respectful assistance that helps individuals recover comfortably at home.

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Safe Fall Recovery with the Raizer Lifting Chair

To ensure safe and controlled assistance, we use the Raizer lifting chair, a specialist device designed specifically for helping people who have fallen and cannot stand independently.

The Raizer chair is assembled carefully around the individual while they remain on the floor. Once assembled, the chair gently lifts the person into a comfortable seated position using a controlled motorised system.

This approach allows assistance to be provided safely without manual lifting, reducing the risk of injury for both the individual and the responder.

 

How Our Falls Response Service Works

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When Our Falls Response Service Is Used

Our service is typically used when:

  • A client has fallen at home but is not seriously injured

  • The individual is unable to stand up independently

  • Manual lifting would be unsafe

  • Assistance is needed to safely return to a seated position

If there are any signs of injury, severe pain or medical concerns, emergency services will always be contacted immediately.

Areas We Cover

Falls First Response proudly provides services across:

  • Torbay

  • South Hams

  • Teignbridge

Our responder service operates 24 hours a day, 7 days a week, ensuring assistance is available whenever a fall occurs.

Contact Falls First Response

If you would like to learn more about our 24/7 falls response service, please contact our team.

Address
Ford House
1 Ford Way
Stoke Gabriel
Totnes
Devon
United Kingdom

We are here to provide safe, reliable and professional assistance whenever it is needed.

Service Pricing

Falls Response Call-Out

£25.99 per call

If a client experiences a fall and needs assistance, our responder can attend the property and help the individual safely return to a comfortable seated or standing position using specialist lifting equipment.

Responder Attendance

£50 per hour

Our responder will remain with the client while assistance is provided and a quick wellbeing check is carried out. Most call-outs usually take around 30 minutes.

Lifeline Pendant

From £25.99 per month

A simple emergency pendant that allows the client to request help quickly if they fall or require assistance at home.

Lifeline Smart Watch

Installation Fee: £149.99
Monthly Cost: £35.99 per month

A modern lifeline watch that allows clients to quickly contact the responder and request assistance whenever it is needed.